Can I track my device while it’s in transit?

Once you’ve shipped your device, you can easily track its journey to us. Here’s how:

Once you place an order on our website, You can view your tracking number and current order status anytime through your account.

Just enter the email address used for your order and click Send Login Link. Once you're in, select your order and view the status including the shipping carriers tracking number.

Prefer to chat with our team? Open any live chat via the message button in the bottom right corner and select "Check my order status"

Prefer to go straight to the shipping carrier? Use the links below and enter your tracking number (found inside your account or in the order confirmation email we sent at checkout)

Tip: If you don’t see tracking updates right away, it may take a few hours from drop off for the carrier to scan your package.

If you’re having trouble finding your tracking number or need help with your shipment, send us a message. We’re here to help.